iOS & Android
If you have bought Sleep Cycle as a one-time purchase, this purchase will always be honored, but please note it will only be valid on that platform and on the Apple / Google ID that made the purchase.
A purchase cannot be moved across platforms, so if you bought Sleep Cycle on your iPhone, you will not be able to restore that purchase on an Android phone.
To restore your purchase on your iOS device, you need to use the same Apple ID as you purchased Sleep Cycle with.
If the app prompts you to start a free trial and make a purchase, you need to first start a free trial for 7 days and then cancel the trial before it auto-renews to a paid subscription.
When the trial has ended you will be able to restore your purchase in the statistics tab. If you still have access to the statistics tab after the trial you have the correct early adopter access.
Restore purchase iOS
Go to: Statistics - Scroll down on the paywall - press "I have already paid for Sleep Cycle" - press Cannot access account - Restore Purchase.
To restore a purchase from an Android device to another Android device, please send us a print screen of your old Sleep Cycle receipt and make sure you still use the same Google account that made the purchase and we will help to restore your early adopter premium.
If you don't have the receipt in your email, you will find it here: https://payments.google.com/
Make sure that the GPA-number is visible on the receipt.
Our email address is: email@example.com
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