Top 5 Questions
Sleep Cycle App Subscription & Premium Information
- I purchased premium, but it has not been activated in the account!
- I didn’t receive a gift card / voucher
- New and future Sleep Cycle experiences
- How do I claim a refund?
- How To Upgrade To a Premium Subscription
- Sleep Cycle Freemium vs. Premium Features
How does Sleep Cycle work?
During Sleep
- Does Sleep Cycle function in background mode?
- Does Sleep Cycle work with Do Not Disturb?
- Using Sleep Cycle While Sharing a Bed With a Partner
- Sleep Cycle App & Locked Screens: Will it Still Work?
- What does the link symbol on my night screen mean?
- Without a Wi-Fi network, can we still track our sleep with two people in bed?
Audio and Waking up
- Microphone, why is it recommended?
- Why is the alarm sound switched back to "Warm Breeze" when I've picked a custom song?
- Why is it asking me for permission to use the microphone when I start an alarm?
- Do you store any sound?
- Using Sleep Cycle While Listening to Music & Podcasts
- Can I use my own music as a wake up melody?
Statistics and Sleep Quality
Common questions and features
- How to unsubscribe from Newsletters and Sleep School
- Delete your data
- The red line on the graph
- Sleep School emails
- What is Sleep Aid?
- I only want to track my sleep and not use the alarm