General

Top 5 Questions

• Wanna be first to try out new features?
• How do I cancel my Premium subscription?
• How do I claim a refund?
• Do I have to pay again to activate Premium, if I’ve already purchased Sleep Cycle?
• Apple Watch Integration

Subscription and Premium

• How do I claim a refund?
• How do I cancel my Premium subscription?
• How do I upgrade to Premium?
• What features are included in Sleep Cycle Freemium vs. Premium?
• Terms and conditions for Premium subscription

How does Sleep Cycle work?

• Introduction
• Placement
• Snooze
• How it works
• How we sleep

During Sleep

• Does Sleep Cycle function in background mode?
• Does Sleep Cycle work with two people sharing bed?
• Will Sleep Cycle work with the screen locked?
• Snore Stopper
• What does the link symbol on my night screen mean?
• Without a Wi-Fi network, can we still track our sleep with two people in bed?
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Audio and Waking up

• Microphone, why is it recommended?
• Why is the alarm sound switched back to "Warm Breeze" when I've picked a custom song?
• Why is it asking me for permission to use the microphone when I start an alarm?
• Do you store any sound?
• Can I listen to music or podcasts while using Sleep Cycle?
• Can I use my own music as a wake up melody?

Statistics and Sleep Quality

• Air pressure
• How is Sleep Quality calculated?
• What does Activity and Steps mean?

Common questions and features

• Sleep School emails
• Do we share data with Facebook?
• What is Sleep Aid?
• I only want to track my sleep and not use the alarm
• How do I transfer sleep data between devices?
• Does Sleep Cycle integrates with FitBit?
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