What's new and general information
Top Questions
Subscriptions and Billing - Premium / Freemium
- Can I use Family Sharing on my subscription?
- One-time purchase - Early Adopters : Regarding new and future Sleep Cycle features
- Restore purchase as an Early Adopter - Lost account access
- How To Upgrade To a Premium Subscription
- Sleep Cycle Freemium vs. Premium Features
- I purchased premium, but it has not been activated in the account!
Account settings
- Updating Your Account Email Address
- Sleep Cycle is taking up to much storage
- Where do I find the e-mail I signed up with?
- How to find or reset your password
- Languages supported and change language
- Be the First to Try Our New Features!
Troubleshooting
- Trouble Detecting Time to Fall Asleep on iOS
- Battery alarm / Unexpected alarm during an active session
- Can't access Ambient Noise, Respiratory rate or Breathing disruption data on Apple Watch
- I have an iPhone and get flatlines or crashes.
- Does Sleep Cycle support the Apple Health app?
- Does Sleep Cycle support Google Fit?
Partner subscriptions
Apple Watch & Wear OS
- Automatic tracking isn't working
- Supported Android watches
- Sleep Cycle and Apple Watch Integration
- Android Wear OS integration
- Can I use my Apple Watch and iPhone at the same time?
- Missing Motion Data Permission on Apple Watch
How does Sleep Cycle work?
Smart Alarm Clock
- What is the Smart Alarm Clock?
- I only want to track my sleep and not use the alarm
- Why is it asking me for permission to use the microphone when I start an alarm?
- Sleep Cycle app snooze mode
- Can I use my own music as a wake up melody?
- If I wake up in the middle of the night and get up from bed, should I reset the alarm?
Get started
- Phone Placement with the Sleep Cycle App
- Microphone, why is it recommended?
- Does Sleep Cycle function in background mode?
- Sleep Cycle app and Locked Screens: Will it still work?
- Does Sleep Cycle work with ‘Do Not Disturb’?
- Using Sleep Cycle while sharing a bed with a partner