General

Top 5 Questions

• Snore Stopper
• Where can I find your Privacy Policies?
• How do I view, change or cancel my Premium subscription?
• Do I have to pay again to activate Premium, if I’ve already purchased Sleep Cycle?
• Do you support Apple Watch?

Subscription and Premium

• How to claim a refund
• How do I upgrade to Premium?
• What features are included in Sleep Cycle Freemium vs. Premium?
• Terms and conditions for Premium subscription

How does Sleep Cycle work?

• Introduction
• Placement
• Snooze
• How it works
• How we sleep

Sleep Cycle Apple Watch app

• Does the watch app track and analyze my sleep now?
• Where is the app? I don’t see the Sleep Cycle app on my Apple Watch after updating.

During Sleep

• Does Sleep Cycle function in background mode?
• Does Sleep Cycle work with Do Not Disturb?
• Does Sleep Cycle work with two people sharing bed?
• Will Sleep Cycle work with the screen locked?
• What does the link symbol on my night screen mean?
• Without a Wi-Fi network, can we still track our sleep with two people in bed?
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Audio and Waking up

• Microphone, why is it recommended?
• Why is the alarm sound switched back to "Warm Breeze" when I've picked a custom song?
• Why are my notifications silent?
• Why is it asking me for permission to use the microphone when I start an alarm?
• Do you store any sound?
• How does the volume setting function in Sleep Cycle?
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Statistics and Sleep Quality

• Air pressure
• How is Sleep Quality calculated?
• What does Activity and Steps mean?

Common questions and features

• Want to join our Beta?
• Sleep aid
• How can I use Sleep Cycle on weekends?
• How do I transfer sleep data between devices?
• Does Sleep Cycle integrates with FitBit?
• Does Sleep Cycle integrates with Phillips Hue?
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