General

Top Questions

• How To Cancel a Premium Subscription
• How do I claim a refund?
• Restore purchase as an Early Adopter
• How can I use Sleep Cycle for free?

Subscriptions and Billing - Premium / Freemium

• One-time purchase - Early Adopters : Regarding new and future Sleep Cycle features
• Restore purchase as an Early Adopter - Lost account access
• How To Upgrade To a Premium Subscription
• Sleep Cycle Freemium vs. Premium Features
• I purchased premium, but it has not been activated in the account!
• Sleep Cycle Premium Terms & Conditions
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Account settings

• Where to find the e-mail you signed up with?
• How to find or reset your password
• Languages supported and change language
• Sleep School emails
• Wanna be one of the first ones to try out our new features?
• How to unsubscribe from Newsletters and Sleep School
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Troubleshooting

• Does Sleep Cycle support the Apple Health app?
• Does Sleep Cycle support Google Fit?
• Does Sleep Cycle support Fitbit?
• Sleep Cycle and Phillips Hue Integration
• How do I transfer sleep data between devices?
• What is Online backup?
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Apple Watch & Wear OS

• Supported Android watches
• Sleep Cycle and Apple Watch Integration
• Android Wear OS integration
• Can I use my Apple Watch and iPhone at the same time?
• Missing Motion Data permission on Apple Watch
• Missing background permissions on Apple Watch

How does Sleep Cycle work?

• Can I track my napping with Sleep Cycle?
• How our motion detection works
• About Sleep Cycle
• Using the Sleep Cycle app
• About Sleep

Get started

• Introduction - First night using Sleep Cycle
• Phone Placement with the Sleep Cycle App
• Microphone, why is it recommended?
• Does Sleep Cycle function in background mode?
• Sleep Cycle app and Locked Screens: Will it still work?
• Does Sleep Cycle work with ‘Do Not Disturb’?
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Smart Alarm Clock

• What is the Smart Alarm Clock?
• I only want to track my sleep and not use the alarm
• Why is it asking me for permission to use the microphone when I start an alarm?
• Sleep Cycle app snooze mode
• Can I use my own music as a wake up melody?
• If I wake up in the middle of the night and get up from bed, should I reset the alarm?
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Sleep Aid

• What is Sleep Aid?
• How to enable and use Sleep Aid

Sleep Tracking and Recording

• About Sleep Tracking
• How does ‘Who’s Snoring?’ work?
• Do you store any sound?
• How do I enable Sleep notes or Wake up mood?
• Using Sleep Cycle while listening to music and podcasts
• The red line on the graph

Sleep Programs

• What are Sleep Programs?

Sleep Goal

• How does Sleep goal work anyway?

Statistics and Sleep Quality

• What is ‘Statistics’?
• How does the app calculate Sleep Quality?
• Apple Health Activity / Google Fit and Steps: What does it mean?
• About "Air pressure"